DigitalGoodsHub.shop offers clear refund terms for digital products:

1. No Refunds for Digital Goods

Due to instant delivery and access, all digital downloads (software, templates, licenses) are non-refundable after purchase.

2. Exceptions (24-Hour Window)

– Faulty or broken download links: Contact support@digitalgoodshub.shop within 24 hours for free replacement

– Duplicate charges: Full refund processed within 7 days

– Payment not completed: No charge applied

3. How to Request Support

Email support@digitalgoodshub.shop with:

– Order number

– Email used for purchase

– Issue description

Response within 24-48 hours.

4. Chargeback Policy

We cooperate with payment processors but provide delivery proof (timestamps, IP logs). Unauthorized chargebacks may suspend accounts.

5. Digital Nature Notice

Review product descriptions, demos, and FAQs before purchase. No refunds for “change of mind” or buyer remorse.

Questions? support@digitalgoodshub.shop